客户服务

购物


在 Stella McCartney官方网络旗舰店 上订购。

在 Stella McCartney官方网络旗舰店 购买商品,无需注册。然而,我们建议您创建一个帐户,以访问客户专享版块并获得专享服务。

搜索商品 您可方便快捷地浏览商品目录,只需从导航菜单中选择一个类别,或查看我们的主页精选。如需查找特定商品,您还可使用筛选或站内搜索功能。

商品信息 每个商品页面均包含提供的所有尺寸和颜色信息,以及商品描述和成分信息,。点击商品图片,放大后可查看所有细节。

如何订购

  1. 在商品页面选择所需的颜色与尺寸
  2. 将产品加入购物袋
  3. 结束购物后,点击购物袋中购物袋按钮
  4. 选择入电子邮件配送地址
  5. 选择配送与支付方式
  6. 确认输入的信息无误后点击“立即购买”。

您将马上收到一封含订单详情的确认邮件。在此之后,我们的仓库将负责所有事务,一旦订单开始配送,您将再次收到一封确认邮件。

订单状态

订单处理中:
订单已确认,已发送附有订单号的确认电子邮件。

订单配送中:

包裹从仓库发出后,我们将向您发送确认电子邮件,告知追踪单号,便于您追踪配送动态。

只需在跟踪您的订单页面输入订单号,即可随时查看订单状态。注册用户还可在我的账户区域查看订单相关的所有信息。
org.apache.jasper.JasperException: javax.servlet.ServletException: com.egain.platform.framework.cache.exception.CacheException: I18N_OBJECT_EXISTS_ERROR
	at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:521)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:397)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)
	at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:557)
	at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:481)
	at org.apache.jsp.web.view.selfservice.templates.responsive.content.yooxBrowseTopicUtil_jsp.renderList(yooxBrowseTopicUtil_jsp.java:7736)
	at org.apache.jsp.web.view.selfservice.templates.responsive.content.yooxBrowseTopicUtil_jsp._jspService(yooxBrowseTopicUtil_jsp.java:8137)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)
	at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:557)
	at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:481)
	at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)
	at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:609)
	at tags.templates.GetTag.doStartTag(tags/templates/GetTag.java:47)
	at org.apache.jsp.web.view.selfservice.templates.responsive.template_jsp._jspx_meth_template_005fget_005f5(template_jsp.java:9227)
	at org.apache.jsp.web.view.selfservice.templates.responsive.template_jsp._jspService(template_jsp.java:8819)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)
	at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:557)
	at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:481)
	at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)
	at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:609)
	at tags.templates.InsertTag.doEndTag(tags/templates/InsertTag.java:23)
	at org.apache.jsp.web.view.selfservice.templates.responsive.browsetopic_jsp._jspx_meth_template_005finsert_005f0(browsetopic_jsp.java:7468)
	at org.apache.jsp.web.view.selfservice.templates.responsive.browsetopic_jsp._jspService(browsetopic_jsp.java:7419)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:336)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654)
	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:445)
	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:379)
	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:292)
	at com.egain.selfservice.servlet.ControllerServlet.dispatchRequestToTemplate(ControllerServlet.java:7907)
	at com.egain.selfservice.servlet.ControllerServlet.process(ControllerServlet.java:1229)
	at com.egain.selfservice.servlet.ControllerServlet.processRequest(ControllerServlet.java:624)
	at com.egain.selfservice.servlet.ControllerServlet.handleGet(ControllerServlet.java:410)
	at com.egain.selfservice.servlet.BaseServlet.doGet(BaseServlet.java:43)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:690)
	at com.egain.selfservice.servlet.BaseServlet.service(BaseServlet.java:58)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.egain.selfservice.client.SSInvalidDataFilter.doFilter(SSInvalidDataFilter.java:162)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.egain.platform.client.ResponseCacheFilter.doFilter(ResponseCacheFilter.java:85)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.egain.platform.client.EncodingFilter.doFilter(EncodingFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.egain.platform.client.RequestResponseDataFilter.doFilter(RequestResponseDataFilter.java:225)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:562)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
	at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:436)
	at org.apache.coyote.ajp.AjpProtocol$AjpConnectionHandler.process(AjpProtocol.java:366)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
	at java.lang.Thread.run(Thread.java:662)
Caused by: javax.servlet.ServletException: com.egain.platform.framework.cache.exception.CacheException: I18N_OBJECT_EXISTS_ERROR
	at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:850)
	at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:779)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp._jspService(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:8447)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)
	... 91 more
Caused by: com.egain.platform.framework.cache.exception.CacheException: I18N_OBJECT_EXISTS_ERROR
	at com.egain.platform.framework.cache.cacheimpl.ElementHandle.put(ElementHandle.java:66)
	at com.egain.platform.framework.cache.cacheimpl.CacheAccess.put(CacheAccess.java:327)
	at com.egain.platform.framework.cache.cacheimpl.CacheAccess.put(CacheAccess.java:300)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp$DataReaderPersistentCachedDataAdapter.list(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:3708)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp$DataReader.query(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:3824)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp$AreaToConfMapLoader.(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:4078)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp$StoreLangToConfMapLoader.(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:4102)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp$AbstractAction.reloadData(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:4892)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp$AbstractAction.initialize(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:4812)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp$AbstractAction.getContext(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:4342)
	at org.apache.jsp.web.view.selfservice.templates.responsive.includes.y_005ftopicBrowseArticleAppearanceUtil_jsp._jspService(y_005ftopicBrowseArticleAppearanceUtil_jsp.java:7892)
	... 94 more

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